FAQs
FAQs
Yes, construction noise hours are from 9:00am - 5:00pm.
Guest usually rent bicycles or electric scooters to go around the resort and surrounding areas.
For further distances, guest can request a taxi with the reception. It takes about 5 minutes for taxi driver to arrive to Aflora.
The latest time a guest can check-in is 10:30pm.
We offer free cancellations if made 15 days before the check-in date.
Cancellations made between 14 to 0 days before the arrival date will incur a charge of 100% of the total stay.
Shampoo, Conditioner, Lotion, Soap, Towels, Linens and Pool Towels.
Yes, the most popular chains are: Chedraui and GoMart. These are about 5 minutes away from Aflora by car.
Yes, families are welcome in Aflora! Please visit our events page for kids friendly activities.
Yes, we have a $250 pet fee. Pets are also only allowed upon request, as not all units allow pets.
Aflora is 4.2 kilometers (2.5 miles) from the beach.
Activities
Casa Tortuga
Yax Kin
Laguna Kaan Luum
Manati
Calavera
Yes, our concierge can assist make reservations on the most popular beach clubs in the area. Some of these clubs are: Bagatelle, Lula, Chiringuito, Rosa Negra and Casa Violeta.
Yes, please visit our events page for more details.
No, however guests are welcome to schedule a treatment and receive it in the comfort of their unit. Please go to activities to see available Spa treatments.
